Terms of Service (TOS)

Welcome to BirthstoneMarket.com! By using our website and services, you agree to comply with the following Terms of Service. Please read these terms carefully before accessing or using our website. If you do not agree to these terms, you may not use our services.

For any questions or concerns, you can contact us:

Email: support@birthstonemarket.com
Phone: +91 7428700149

1. General Terms

By accessing or using BirthstoneMarket.com, you confirm that you are at least 18 years old or accessing under the supervision of a legal guardian.
All products, services, and content provided on this site are subject to these terms.

2. Use of Our Website

You agree to use this website for lawful purposes only.
You will not engage in any activity that disrupts or interferes with the website’s functionality, such as introducing viruses or attempting unauthorized access.

3. Product Information

We make every effort to ensure the accuracy of product descriptions, images, and certifications. However, slight variations in gemstone color, size, or shape may occur due to natural factors.
Gemstones are sold as loose stones unless otherwise specified.

4. Pricing and Payment

All prices are listed in USD unless stated otherwise and are subject to change without prior notice.
Accepted payment methods include ACH (USA), Bank Wire (UK), and Stripe card processing.
Orders will be processed once payment is confirmed.

5. Orders and Shipping

Order Acceptance: We reserve the right to accept or decline any order at our sole discretion.
Shipping:
We ship worldwide via DHL or UPS Signed for Delivery for international orders.
Within the UK, orders are shipped via Royal Mail Next-Day Delivery.
Free shipping is available for orders above $500.
Delivery Time: Estimated delivery times may vary depending on the shipping destination.

6. Returns and Refunds

We offer a 14-day return policy for eligible products. Refer to our Returns and Refunds Policy for more details.
Refunds will be processed after the returned item has been inspected and approved.

7. Certification

All gemstones sold are certified by reputable labs such as WGI UK, AIG USA, and GFCO Switzerland. Certificates are provided with eligible orders.

8. Privacy and Data Protection

We respect your privacy and handle your data in accordance with our Privacy Policy.
Your personal information will not be shared, sold, or rented to third parties.

9. Intellectual Property

All content on BirthstoneMarket.com, including text, images, and logos, is the intellectual property of BirthstoneMarket.com.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

10. Limitation of Liability

BirthstoneMarket.com shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, except as required by law.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India, USA and UK, depending on the applicable jurisdiction.
Any disputes will first be addressed through amicable resolution. If unresolved, disputes will be subject to arbitration under the applicable jurisdiction.

12. Modifications to Terms of Service

BirthstoneMarket.com reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

Contact Us

For any inquiries about our Terms of Service, feel free to contact us: