Privacy Policy
Who We Are
BirthstoneMarket.com operates globally with offices in the United Kingdom, United States, Europe, and India. We are committed to adhering to the privacy laws and regulations applicable in these regions, including the General Data Protection Regulation (GDPR) for European users and relevant local data protection laws for our customers worldwide.
What Information We Collect
We may collect the following types of information when you visit our website or make a purchase:
1. Personal Information
- Name
- Email Address
- Phone Number
- Billing and Shipping Addresses
2. Transaction Information
Payment details (processed securely through third-party providers like Stripe, ACH, or Bank Wire).
3. Website Usage Data
IP address, browser type, and device information to improve website performance and user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders accurately.
- Customer Support: To respond to inquiries, resolve issues, and provide after-sales support.
- Website Improvement: To analyze website usage and improve functionality.
- Marketing (Optional): If you opt-in to our newsletter, we may send promotional content or updates about new products and services.
Your Privacy Choices
1. Newsletter Subscription
Our newsletter is completely optional. You can opt in during account creation or checkout and unsubscribe at any time by clicking the “unsubscribe” link in our emails.
2. Data Access and Management
- You can request access to your personal data at any time.
- If you wish to update or delete your data, please contact us at privacy@birthstonemarket.com.
How We Protect Your Data
1. Secure Transactions
All payment data is encrypted and processed securely through third-party providers. We do not store your financial information.
2. Data Security
- Our website uses SSL encryption to protect your data during transmission.
- Access to your personal information is restricted to authorized personnel only.
3. No Data Sharing
We do not sell, rent, or share your personal data with third parties, except as required by law or to fulfill your order (e.g., providing shipping details to DHL or UPS).
Cookies and Tracking
We use cookies to enhance your browsing experience. These cookies allow us to:
- Analyze website traffic and performance.
- Remember your preferences for future visits.
You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
Depending on your location, you may have the following rights under applicable data protection laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Objection: Object to the processing of your data for marketing purposes.
To exercise your rights, contact us at support@birthstonemarket.com.
International Data Transfers
As a global company, your data may be transferred to and processed in locations where we operate (India, UK, USA, Europe). We ensure that such transfers comply with applicable data protection laws, including GDPR.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you via email or website notifications.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
Email: support@birthstonemarket.com
Phone: +91 7428700149
Postal Address:
BirthstoneMarket.com
UK: 22 Notting Hill Gate, London, UK
India: E 319 Sushant Shopping Arcade, Gurugram
Haryana, India
Your trust is our priority. Thank you for choosing BirthstoneMarket.com, where your privacy matters!